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Gorilla
Permit Reservation Policy
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- Booking is done with full details of the client;
Names, telephone number, email and fax
- Booking/Reservation; Booking a Gorilla permit
is done with a non refundable fee of 100$ apart
from the nationals (Rwandese) and full payment is
done strictly a month (30days) before,
- With effect from 1/6/2007, booking will be done
with a non refundable fee of 200 $ 30 days before
the date of visiting,
- Rwandese/Nationals do not require any booking
fee , they are expected to pay the full amount at
the time of booking,
- In case of cancellation, a client is charged a
50$ fee
- Refunds; any client who shall
not have visited shall only be refunded on the following
grounds;
o If he /she falls sick or faces
any unforeseeable conditions on or before the
visiting day; the client shall, with proof,
inform the receptionists who will communicate
to the relevant authorities and a refund shall
be processed,
o If ORTPN agents prohibit the client from
visiting in relation to his condition affecting
the animals: the clients’ permit shall
be transferred with no charge, in case of tour
operators but if a walk in client does not wish
to transfer, a refund shall be made to such
a client,
o If the client cancels the visit and informs
ORTPN in writing at least two weeks before trekking,
this will enable ORTPN to sell the permit,
o If the client fails to trek without any explanations,
ORTPN has all the rights not to refund any cash,
o All refunds are done using a refund form
that has been designed especially for this,
without a refund form , there shall be no refunds,
- For any clients who shall pay advance but inform
the Reservation desk about their inability to trek
atleast 45 days before, these permits shall be transferred
to a later date with a transfer charge fee of 50$
and 100$ after 1/6/2007 per head,
- Permits; every client is expected to present their
original copy of the permit which is retained at
the ORTPN offices in Kinigi
- All clients are to pay strictly by means of cheques
and not ‘Payment Orders’. (Ordre De
paiement)
- Reservation officers not to accept cash of more
than $1500 per person. all cash over and above this
amount shall be deposited by the client to the ORTPN
accounts and a pay slip submitted to ORTPN before
a gorilla permit is issued,
- Documents necessary for obtaining a Gorilla permit:
o Photocopy of a Passport or Identity Card
o Proof of residential status
o Special groups; proof of the understanding/Document
(e.g Rhenanie Palatinat)
- The Reservation Desk is open Monday-Friday
from 7.00am to 5.00pm and on Weekends from 8.00am-2.00pm
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